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BC Security Guard Licence Exam Prep · Question

Which non-verbal cue is most likely to reduce tension when a security guard is interacting with a distressed person?

Open body language, such as uncrossed arms and an open stance, conveys receptiveness and non-aggression, which can help in de-escalating a potentially tense sit

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Question: Which non-verbal cue is most likely to reduce tension when a security guard is interacting with a distressed person?

Answer options: ✅ Maintaining open body language.

  • Crossing arms and maintaining a stern facial expression.
  • Avoiding eye contact completely.
  • Standing over the person with hands on hips.

Correct answer: Maintaining open body language.

Explanation: Open body language, such as uncrossed arms and an open stance, conveys receptiveness and non-aggression, which can help in de-escalating a potentially tense situation. This aligns with principles of effective communication in security operations.

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