Canadian Security Guard Fundamentals · Question
A security guard is asked by a close friend to provide confidential information about an individual who works at the client's site. How should the security guard respond?
Security guards are entrusted with confidential information and have a professional and legal obligation to protect it. Disclosing such information, even to fri
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Question: A security guard is asked by a close friend to provide confidential information about an individual who works at the client's site. How should the security guard respond?
Answer options: ✅ Politely refuse the request, citing confidentiality duties.
- Provide limited, non-sensitive information to maintain the friendship.
- Suggest the friend try to find the information elsewhere.
- Inform their supervisor about the friend's request and ask for advice.
Correct answer: Politely refuse the request, citing confidentiality duties.
Explanation: Security guards are entrusted with confidential information and have a professional and legal obligation to protect it. Disclosing such information, even to friends, constitutes a breach of confidentiality and professional ethics, as outlined in regulations governing security services.
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