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Canadian Security Guard Fundamentals · Question

During an emergency evacuation of a building, what is the security guard's primary role regarding individuals who refuse to leave?

A security guard's role during an evacuation is to guide and direct, not to use force unless authorized and required for self-defense or the defense of others.

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Question: During an emergency evacuation of a building, what is the security guard's primary role regarding individuals who refuse to leave?

Answer options:

  • Physically remove them from the building.
  • Document their refusal and continue with the evacuation.
  • block their exit routes to force them to leave. ✅ Inform them of the danger and calmly direct them towards the nearest exit.

Correct answer: Inform them of the danger and calmly direct them towards the nearest exit.

Explanation: A security guard's role during an evacuation is to guide and direct, not to use force unless authorized and required for self-defense or the defense of others. They should inform individuals of the risks and direct them to safety, respecting their personal autonomy while maintaining safety for all.

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