CBSA Border Services Officer Exam · Question
You observe a colleague consistently arriving late, taking extended breaks, and showing disinterest in their duties. What is your ethical obligation as a CBSA employee?
As a CBSA employee, you have a duty to uphold the integrity and professionalism of the agency. Reporting to a supervisor is the appropriate first step to ensure
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Question: You observe a colleague consistently arriving late, taking extended breaks, and showing disinterest in their duties. What is your ethical obligation as a CBSA employee?
Answer options: ✅ Report the matter to a supervisor or management.
- Confront the colleague directly about their behavior.
- Ignore it, as it's not directly affecting your work.
- Offer to cover their duties to avoid disruptions.
Correct answer: Report the matter to a supervisor or management.
Explanation: As a CBSA employee, you have a duty to uphold the integrity and professionalism of the agency. Reporting to a supervisor is the appropriate first step to ensure accountability and adherence to workplace standards.
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Related Questions
- Scenario 1: An individual arrives at a Canadian port of entry and declares they are a Canadian citizen. During
- Scenario 2: Which document is generally NOT accepted as proof of Canadian citizenship for entry into Canada?
- Scenario 3: A BSO encounters a situation where a traveler is verbally abusive and uncooperative during an insp
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Question explanations
- Scenario 1: An individual arrives at a Canadian port of entry and declares they are a Canadian citizen. During
- Scenario 2: Which document is generally NOT accepted as proof of Canadian citizenship for entry into Canada?
- Scenario 3: A BSO encounters a situation where a traveler is verbally abusive and uncooperative during an insp
- Scenario 4: According to CBSA's Code of Conduct, what is the principle that guides officers to make decisions
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