CBSA Border Services Officer Exam · Question
An officer is questioning a traveller about the origin of goods. The traveller provides conflicting information about where they purchased the items. What is the MOST appropriate next action?
Conflicting information warrants further inquiry. The officer's role is to clarify and gather sufficient information to make an informed decision, rather than i
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Question: An officer is questioning a traveller about the origin of goods. The traveller provides conflicting information about where they purchased the items. What is the MOST appropriate next action?
Answer options: ✅ Ask follow-up questions to clarify the discrepancies and gather more details.
- Immediately seize the goods due to contradictory statements.
- Advise the traveller they will be subject to a penalty.
- Release the traveller and their goods to avoid further delay.
Correct answer: Ask follow-up questions to clarify the discrepancies and gather more details.
Explanation: Conflicting information warrants further inquiry. The officer's role is to clarify and gather sufficient information to make an informed decision, rather than immediately penalizing or releasing without resolution.
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Related Questions
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Question explanations
- Scenario 1: An individual arrives at a Canadian port of entry and declares they are a Canadian citizen. During
- Scenario 2: Which document is generally NOT accepted as proof of Canadian citizenship for entry into Canada?
- Scenario 3: A BSO encounters a situation where a traveler is verbally abusive and uncooperative during an insp
- Scenario 4: According to CBSA's Code of Conduct, what is the principle that guides officers to make decisions
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