An officer encounters a traveller who primarily speaks a language other than English or French. Which is the most appropriate action? A) Insist the traveller find someone who can translate for them before proceeding. B) Attempt to communicate using only hand gestures and pointing. C) Request the assistance of a certified interpreter, if available, or use a translation service. D) Speak very loudly and slowly in English, hoping the traveller understands.

Question: An officer encounters a traveller who primarily speaks a language other than English or French. Which is the most appropriate action?

A) Insist the traveller find someone who can translate for them before proceeding. B) Attempt to communicate using only hand gestures and pointing. C) Request the assistance of a certified interpreter, if available, or use a translation service. D) Speak very loudly and slowly in English, hoping the traveller understands.

Answer options:

• Insist the traveller find someone who can translate for them before proceeding.
• Attempt to communicate using only hand gestures and pointing. ✅ Request the assistance of a certified interpreter, if available, or use a translation service.
• Speak very loudly and slowly in English, hoping the traveller understands.

Correct answer: Request the assistance of a certified interpreter, if available, or use a translation service.

Explanation: When encountering a language barrier, securing the services of a certified interpreter or translation service ensures effective, accurate, and respectful communication with diverse publics.