CELPIP Practice · Question
You are completing a survey about customer satisfaction with a recent online purchase. The question asks, "How satisfied were you with the delivery time?" with options ranging from "Very Satisfied" to "Very Dissatisfied." You received your item exactly when expected. What is the most appropriate response?
If the item arrived exactly when expected, it meets or exceeds the expectation set by the delivery timeframe, indicating high satisfaction. This shows a clear u
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Question: You are completing a survey about customer satisfaction with a recent online purchase. The question asks, "How satisfied were you with the delivery time?" with options ranging from "Very Satisfied" to "Very Dissatisfied." You received your item exactly when expected. What is the most appropriate response?
Answer options: ✅ "Very Satisfied"
- "Satisfied"
- "Neutral"
- "Not applicable"
Correct answer: "Very Satisfied"
Explanation: If the item arrived exactly when expected, it meets or exceeds the expectation set by the delivery timeframe, indicating high satisfaction. This shows a clear understanding of responding to survey questions.
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