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CHRP Knowledge Exam · Question

An HR professional discovers an employee regularly accessing confidential client data without authorization. What is the most appropriate initial action from an ethical standpoint?

Ethical and legal HR practice requires a thorough, impartial investigation before taking disciplinary action, ensuring due process and adherence to policy.

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Question: An HR professional discovers an employee regularly accessing confidential client data without authorization. What is the most appropriate initial action from an ethical standpoint?

Answer options:

  • Immediately terminate the employee for misconduct
  • Inform other employees about the breach as a warning ✅ Investigate the incident thoroughly and follow organizational policy and legal requirements
  • Ignore the incident if no data has been leaked externally

Correct answer: Investigate the incident thoroughly and follow organizational policy and legal requirements

Explanation: Ethical and legal HR practice requires a thorough, impartial investigation before taking disciplinary action, ensuring due process and adherence to policy.

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