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CHRP Knowledge Exam · Question

What is the primary benefit of 'cross-training' employees?

Cross-training increases organizational flexibility by allowing employees to perform multiple roles and reduces reliance on single individuals.

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Question: What is the primary benefit of 'cross-training' employees?

Answer options:

  • To specialize employees in a single task
  • To reduce overall training costs ✅ To enhance organizational flexibility and reduce vulnerability
  • To limit employee exposure to different departments

Correct answer: To enhance organizational flexibility and reduce vulnerability

Explanation: Cross-training increases organizational flexibility by allowing employees to perform multiple roles and reduces reliance on single individuals.

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