CHRP Knowledge Exam · Question
What is the primary role of a 'shop steward' in a unionized workplace?
Shop stewards are elected by their co-workers and serve as the first point of contact for employees with workplace issues, representing them in grievances and e
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Question: What is the primary role of a 'shop steward' in a unionized workplace?
Answer options:
- To negotiate the collective agreement.
- To manage the union's finances. ✅ To represent employees in grievances and enforce the collective agreement.
- To recruit new union members.
Correct answer: To represent employees in grievances and enforce the collective agreement.
Explanation: Shop stewards are elected by their co-workers and serve as the first point of contact for employees with workplace issues, representing them in grievances and ensuring the collective agreement is followed.
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