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Class 4 Commercial Driver Practice · Question

What is the professional way to assist a passenger with a physical disability?

When assisting a passenger with a disability, always ask how you can best help them rather than assuming their needs.

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Question: What is the professional way to assist a passenger with a physical disability?

Answer options:

  • Grab the passenger's arm firmly to guide them to their seat.
  • Pick up the passenger's mobility device without asking to save time. ✅ Ask the passenger how you can best assist them.
  • Tell the passenger to wait until you have loaded all other passengers.

Correct answer: Ask the passenger how you can best assist them.

Explanation: When assisting a passenger with a disability, always ask how you can best help them rather than assuming their needs.

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