Correctional Officer Entrance Exam · Question
The PRIMARY de-escalation tool for a correctional officer is:
Verbal de-escalation: active listening, empathy, slow speech, give options, set limits, summon backup before physical intervention.
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Question: The PRIMARY de-escalation tool for a correctional officer is:
Answer options:
- Restraints ✅ Communication — active listening, calm tone, problem solving
- Pepper spray
- Lethal force
Correct answer: Communication — active listening, calm tone, problem solving
Explanation: Verbal de-escalation: active listening, empathy, slow speech, give options, set limits, summon backup before physical intervention.
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Question explanations
- Which of the following is an example of an Occupational Health and Safety (OHS) best practice for correctional
- An inmate requests access to another inmate's medical records because they are cellmates and 'share everything
- Which of the following words is an antonym for 'benevolent'?
- Imagine you are facing a row of five cells. Cell A is directly to your left, and Cell E is directly to your ri
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