During a shift change, you overhear a colleague making disparaging remarks about a new correctional officer's performance to another staff member. What is the most appropriate action to take?

Question: During a shift change, you overhear a colleague making disparaging remarks about a new correctional officer's performance to another staff member. What is the most appropriate action to take?

Answer options:

• Ignore the conversation, as it does not directly involve you.
• Join in the conversation to understand the issues better. ✅ Remind your colleagues about professional conduct and the importance of supporting new team members.
• Report the incident immediately to your supervisor without speaking to your colleagues first.

Correct answer: Remind your colleagues about professional conduct and the importance of supporting new team members.

Explanation: Addressing the issue directly and professionally with colleagues can promote a positive work environment and address unprofessional conduct before it escalates, consistent with fostering teamwork.