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Correctional Officer Entrance Exam · Question

After a particularly stressful incident on shift, a colleague appears visibly shaken and withdrawn. What is the most supportive and professional response?

Supporting colleagues after stressful incidents involves empathy, private check-ins, and connecting them with appropriate support systems (e.g., peer support, E

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Question: After a particularly stressful incident on shift, a colleague appears visibly shaken and withdrawn. What is the most supportive and professional response?

Answer options:

  • Tell them to 'man up' and get back to work.
  • Ignore their behaviour, assuming they'll handle it. ✅ Check in with them privately, offer a listening ear, and suggest they access available peer support or critical incident stress management resources.
  • Publicly discuss their reaction with other colleagues.

Correct answer: Check in with them privately, offer a listening ear, and suggest they access available peer support or critical incident stress management resources.

Explanation: Supporting colleagues after stressful incidents involves empathy, private check-ins, and connecting them with appropriate support systems (e.g., peer support, EAP), recognizing the importance of psychological well-being.

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