Correctional Officer Entrance Exam · Question
An officer is interacting with an inmate who claims to be unfairly targeted by staff due to their Indigenous background. What is the most appropriate response?
Correctional officers must uphold human rights and address concerns related to discrimination. Acknowledging the complaint and guiding the inmate through the pr
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Question: An officer is interacting with an inmate who claims to be unfairly targeted by staff due to their Indigenous background. What is the most appropriate response?
Answer options:
- Dismiss their claim, stating everyone is treated equally.
- Inform them that such claims are false and they are imagining it. ✅ Acknowledge their concern, reassure them that all complaints are taken seriously, and explain the formal complaint process.
- Tell them to simply ignore it and focus on their programs.
Correct answer: Acknowledge their concern, reassure them that all complaints are taken seriously, and explain the formal complaint process.
Explanation: Correctional officers must uphold human rights and address concerns related to discrimination. Acknowledging the complaint and guiding the inmate through the proper channels for redress is essential.
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Question explanations
- Which of the following is an example of an Occupational Health and Safety (OHS) best practice for correctional
- An inmate requests access to another inmate's medical records because they are cellmates and 'share everything
- Which of the following words is an antonym for 'benevolent'?
- Imagine you are facing a row of five cells. Cell A is directly to your left, and Cell E is directly to your ri
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