Skip to main content

Correctional Officer Entrance Exam · Question

When communicating with an inmate, why is it important to avoid making promises you cannot keep?

Broken promises undermine an inmate's trust in staff and the system, leading to frustration, resentment, and potential non-compliance or conflict, which is detr

Start free practice for Correctional Officer Entrance Exam

150 questions · no signup required · 40 free questions per day

Start Practice →

Question: When communicating with an inmate, why is it important to avoid making promises you cannot keep?

Answer options:

  • It makes you appear too friendly. ✅ It can lead to false expectations, erode trust, and potentially create conflict.
  • It is irrelevant to effective communication.
  • It might reveal sensitive operational information.

Correct answer: It can lead to false expectations, erode trust, and potentially create conflict.

Explanation: Broken promises undermine an inmate's trust in staff and the system, leading to frustration, resentment, and potential non-compliance or conflict, which is detrimental to a secure and orderly environment.

Start free practice for Correctional Officer Entrance Exam

150 questions · no signup required · 40 free questions per day

Start Practice →

More about Correctional Officer Entrance Exam

Related Questions

More for Correctional Officer Entrance Exam candidates

Ready to practice?

Free, no signup required. Build a wrong-question list as you go.

Start Free Correctional Officer Entrance Exam Practice →

Related courses

Other Canadian certifications candidates often prepare for alongside this one.