An operational directive states: 'Personnel shall not consume food or drink outside of designated break areas. Exceptions may be granted by Unit Managers for specific operational needs.' An officer is observed eating a sandwich at their control room console. Based on the directive, what is the appropriate immediate intervention?

Question: An operational directive states: 'Personnel shall not consume food or drink outside of designated break areas. Exceptions may be granted by Unit Managers for specific operational needs.' An officer is observed eating a sandwich at their control room console. Based on the directive, what is the appropriate immediate intervention?

Answer options:

• Issue a formal disciplinary notice.
• Ignore the behaviour, assuming an exception was granted. ✅ Politely remind the officer of the directive and inquire if an exception was granted by the Unit Manager.
• Report the officer to internal investigations immediately.

Correct answer: Politely remind the officer of the directive and inquire if an exception was granted by the Unit Manager.

Explanation: The directive allows for exceptions. A polite reminder and inquiry respects the chain of command and provides an opportunity for the officer to clarify if an exception was granted, aligning with professionalism and adherence to policy.