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Health Care Assistant (HCA) Practice Exam · Question

If a client refuses care, what should the HCA do first?

Clients have the right to refuse care. The HCA must respect this, ensure the client understands the implications, and document the refusal.

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Question: If a client refuses care, what should the HCA do first?

Answer options: ✅ Respect their decision and document the refusal

  • Explain the importance of the care until they agree
  • Proceed with the care as it is in their care plan
  • Inform the client that they will be disciplined for refusing

Correct answer: Respect their decision and document the refusal

Explanation: Clients have the right to refuse care. The HCA must respect this, ensure the client understands the implications, and document the refusal.

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