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Health Care Assistant (HCA) Practice Exam · Question

When assisting a client with dementia who is agitated, what is the most appropriate initial HCA action?

Redirecting attention can help de-escalate agitation in clients with dementia. Direct confrontation or leaving them alone can worsen the situation.

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Question: When assisting a client with dementia who is agitated, what is the most appropriate initial HCA action?

Answer options: ✅ Redirect their attention with a new activity

  • Tell them to calm down directly
  • Leave them alone until they settle
  • Administer medication immediately

Correct answer: Redirect their attention with a new activity

Explanation: Redirecting attention can help de-escalate agitation in clients with dementia. Direct confrontation or leaving them alone can worsen the situation.

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