Health Care Assistant (HCA) Practice Exam · Question
What is the MOST appropriate response if a client becomes verbally abusive?
Maintaining a calm demeanor and attempting to redirect the conversation can de-escalate the situation and maintain a professional boundary.
Start free practice for Health Care Assistant (HCA) Practice Exam
300 questions · no signup required · 40 free questions per day
Question: What is the MOST appropriate response if a client becomes verbally abusive?
Answer options:
- Respond with a similar tone to assert authority.
- Tell the client they are being inappropriate. ✅ Maintain a calm demeanor and redirect the conversation.
- Leave the client's room immediately without explanation.
Correct answer: Maintain a calm demeanor and redirect the conversation.
Explanation: Maintaining a calm demeanor and attempting to redirect the conversation can de-escalate the situation and maintain a professional boundary.
Start free practice for Health Care Assistant (HCA) Practice Exam
300 questions · no signup required · 40 free questions per day
More about Health Care Assistant (HCA) Practice Exam
Related Questions
- When assisting a client who uses a wheelchair, what is the first step before transferring them?
- What is considered the foundation of effective client care for an HCA?
- What is a normal blood pressure reading for a healthy adult?
- A client is experiencing dyspnea. What is the most appropriate initial action for the HCA?
- What is the HCA's role in medication assistance, according to BC scope of practice?
- What is the main purpose of using a gait belt during transfers?
More for Health Care Assistant (HCA) Practice Exam candidates
Question explanations
- When assisting a client who uses a wheelchair, what is the first step before transferring them?
- What is considered the foundation of effective client care for an HCA?
- What is a normal blood pressure reading for a healthy adult?
- A client is experiencing dyspnea. What is the most appropriate initial action for the HCA?
Ready to practice?
Free, no signup required. Build a wrong-question list as you go.
Start Free Health Care Assistant (HCA) Practice Exam Practice →Related courses
Other Canadian certifications candidates often prepare for alongside this one.