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Health Care Assistant (HCA) Practice Exam · Question

What is the best way for an HCA to communicate with a client who has a hearing impairment?

Speaking clearly, slowly, and facing the client allows them to read lips and use residual hearing. Shouting can distort sound.

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Question: What is the best way for an HCA to communicate with a client who has a hearing impairment?

Answer options:

  • Shout loudly to ensure they hear you ✅ Speak slowly and clearly, facing the client, and use gestures if helpful
  • Avoid talking to them to prevent frustration
  • Write everything down, even for simple interactions

Correct answer: Speak slowly and clearly, facing the client, and use gestures if helpful

Explanation: Speaking clearly, slowly, and facing the client allows them to read lips and use residual hearing. Shouting can distort sound.

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