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Health Care Assistant (HCA) Practice Exam · Question

Which of the following is the most appropriate action if a client with dementia becomes agitated during personal care?

Distraction can de-escalate agitation in clients with dementia by shifting their focus. Insisting on the task or leaving them alone can worsen the situation.

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Question: Which of the following is the most appropriate action if a client with dementia becomes agitated during personal care?

Answer options: ✅ Distract the client with a favourite item or topic.

  • Insist on completing the task quickly to minimize distress.
  • Restrain the client gently to ensure safety.
  • Leave the client alone until they calm down completely.

Correct answer: Distract the client with a favourite item or topic.

Explanation: Distraction can de-escalate agitation in clients with dementia by shifting their focus. Insisting on the task or leaving them alone can worsen the situation.

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