If an HCA suspects neglect of a client by their caregiver, what is the first step?

Question: If an HCA suspects neglect of a client by their caregiver, what is the first step?

Answer options:

• Call the police immediately
• Gather evidence by secretly recording interactions ✅ Document observations and report to the supervisor
• Confront the caregiver and demand an explanation

Correct answer: Document observations and report to the supervisor

Explanation: Suspected neglect requires immediate documentation of objective observations and reporting to the supervisor to initiate formal investigation processes.