Health Care Assistant (HCA) Practice Exam · Question
What is the most appropriate action when a client displays signs of distress, such as crying or agitation?
Offering a comforting presence and actively listening communicates support and can help de-escalate distress.
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Question: What is the most appropriate action when a client displays signs of distress, such as crying or agitation?
Answer options:
- Leave them alone to calm down.
- Ask direct questions about why they are upset. ✅ Offer a comforting presence and listen actively.
- Distract them with a television program.
Correct answer: Offer a comforting presence and listen actively.
Explanation: Offering a comforting presence and actively listening communicates support and can help de-escalate distress.
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Question explanations
- When assisting a client who uses a wheelchair, what is the first step before transferring them?
- What is considered the foundation of effective client care for an HCA?
- What is a normal blood pressure reading for a healthy adult?
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