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Health Care Assistant (HCA) Practice Exam · Question

What is the most appropriate action if a client refuses care from an HCA?

Clients have the right to refuse care. The HCA must respect this decision, document it, and inform their supervisor.

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Question: What is the most appropriate action if a client refuses care from an HCA?

Answer options:

  • Force the client to receive the care for their own good
  • Immediately leave the client's room without a word ✅ Document the refusal, respect their decision, and report to the supervisor
  • Promise the client a reward if they accept the care

Correct answer: Document the refusal, respect their decision, and report to the supervisor

Explanation: Clients have the right to refuse care. The HCA must respect this decision, document it, and inform their supervisor.

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