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Health Care Assistant (HCA) Practice Exam · Question

An HCA suspects a client is experiencing emotional abuse. What is the appropriate action?

The HCA's role is to document suspicions and report to the appropriate authority, not to intervene directly or provide advice outside their scope.

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Question: An HCA suspects a client is experiencing emotional abuse. What is the appropriate action?

Answer options: ✅ Document observations and report to the supervisor or manager

  • Confront the alleged abuser directly
  • Comfort the client but keep the information confidential
  • Tell the client to leave the abusive situation immediately

Correct answer: Document observations and report to the supervisor or manager

Explanation: The HCA's role is to document suspicions and report to the appropriate authority, not to intervene directly or provide advice outside their scope.

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