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Health Care Assistant (HCA) Practice Exam · Question

What is the purpose of actively listening to a client?

Active listening shows respect, helps the HCA understand the client's needs, and fosters a trusting relationship, which is crucial for effective care.

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Question: What is the purpose of actively listening to a client?

Answer options:

  • To quickly finish the conversation ✅ To gather information and build trust
  • To plan the HCA's next break
  • To judge the client's statements

Correct answer: To gather information and build trust

Explanation: Active listening shows respect, helps the HCA understand the client's needs, and fosters a trusting relationship, which is crucial for effective care.

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