Health Care Assistant (HCA) Practice Exam · Question
Which is a therapeutic communication technique?
Therapeutic: active listening, open-ended questions, silence, reflection, clarification. Avoid false reassurance, judging, advising, or 'why' questions.
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Question: Which is a therapeutic communication technique?
Answer options:
- Telling the client what to feel ✅ Active listening with open-ended questions
- Giving false reassurance
- Changing the subject when uncomfortable
Correct answer: Active listening with open-ended questions
Explanation: Therapeutic: active listening, open-ended questions, silence, reflection, clarification. Avoid false reassurance, judging, advising, or 'why' questions.
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Question explanations
- When assisting a client who uses a wheelchair, what is the first step before transferring them?
- What is considered the foundation of effective client care for an HCA?
- What is a normal blood pressure reading for a healthy adult?
- A client is experiencing dyspnea. What is the most appropriate initial action for the HCA?
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