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Health Care Assistant (HCA) Practice Exam · Question

Which is a therapeutic communication technique?

Therapeutic: active listening, open-ended questions, silence, reflection, clarification. Avoid false reassurance, judging, advising, or 'why' questions.

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Question: Which is a therapeutic communication technique?

Answer options:

  • Telling the client what to feel ✅ Active listening with open-ended questions
  • Giving false reassurance
  • Changing the subject when uncomfortable

Correct answer: Active listening with open-ended questions

Explanation: Therapeutic: active listening, open-ended questions, silence, reflection, clarification. Avoid false reassurance, judging, advising, or 'why' questions.

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