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Health Care Assistant (HCA) Practice Exam · Question

When a client with dementia becomes agitated, the BEST response is:

Use validation therapy: calm tone, simple words, eye contact, validate feelings, redirect. Avoid arguing or correcting. Restraints are a last resort with orders

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Question: When a client with dementia becomes agitated, the BEST response is:

Answer options:

  • Argue with them ✅ Use a calm voice, validate feelings, redirect to a familiar activity
  • Restrain them
  • Leave them alone

Correct answer: Use a calm voice, validate feelings, redirect to a familiar activity

Explanation: Use validation therapy: calm tone, simple words, eye contact, validate feelings, redirect. Avoid arguing or correcting. Restraints are a last resort with orders.

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