The daughter of a client with dementia expresses to the HCA her guilt and frustration about her mother's declining memory and occasional aggressive outbursts. How should the HCA best respond to the daughter?

Question: The daughter of a client with dementia expresses to the HCA her guilt and frustration about her mother's declining memory and occasional aggressive outbursts. How should the HCA best respond to the daughter?

Answer options: ✅ Listen empathetically and acknowledge her feelings, suggesting she speak with the nurse about support groups.

• Advise her that all families struggle with this and she needs to be stronger.
• Tell her that her mother's behaviour is expected with dementia and not to worry.
• Share personal stories of other families who have it worse to make her feel better.

Correct answer: Listen empathetically and acknowledge her feelings, suggesting she speak with the nurse about support groups.

Explanation: Providing empathetic listening and acknowledging feelings is crucial for family support. Suggesting professional resources, such as support groups via the nurse, empowers the family to find coping strategies and feel less isolated.