IELTS General Practice · Question
When writing a formal letter of complaint, which sign-off is most appropriate?
'Yours faithfully' is the standard formal closing when you do not know the recipient's name (e.g., 'Dear Sir/Madam'). If you know their name, 'Yours sincerely'
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Question: When writing a formal letter of complaint, which sign-off is most appropriate?
Answer options: ✅ Yours faithfully,
- Best regards,
- Cheers,
- See you soon,
Correct answer: Yours faithfully,
Explanation: 'Yours faithfully' is the standard formal closing when you do not know the recipient's name (e.g., 'Dear Sir/Madam'). If you know their name, 'Yours sincerely' is used.
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