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LLQP (Life Licence Qualification Program) Practice Exam · Question

According to CISRO guidelines, an insurance agent's primary duty is to:

CISRO's 'Guidance: Conduct of Insurance Business and Fair Treatment of Customers' emphasizes that intermediaries must act honestly, fairly, and in the best inte

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Question: According to CISRO guidelines, an insurance agent's primary duty is to:

Answer options:

  • The insurance company they represent.
  • The provincial regulator.
  • Their employer or managing general agency. ✅ The customer.

Correct answer: The customer.

Explanation: CISRO's 'Guidance: Conduct of Insurance Business and Fair Treatment of Customers' emphasizes that intermediaries must act honestly, fairly, and in the best interests of the customer.

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