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Mortgage Broker Licensing Practice Exam · Question

A mortgage agent assists a client in obtaining a mortgage. The lender offers the agent a bonus based on the volume of business successfully placed with them. The agent chooses this lender, which charges a higher interest rate than another lender they qualified for, without disclosing the volume bonus to the client. Which ethical principle has been violated?

By choosing a lender that offers a higher interest rate to the client, motivated by a personal volume bonus and without disclosing this, the agent has prioritiz

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Question: A mortgage agent assists a client in obtaining a mortgage. The lender offers the agent a bonus based on the volume of business successfully placed with them. The agent chooses this lender, which charges a higher interest rate than another lender they qualified for, without disclosing the volume bonus to the client. Which ethical principle has been violated?

Answer options: ✅ Acting in the client's best interest.

  • Maintaining confidentiality.
  • Ensuring professional development.
  • Respecting professional boundaries.

Correct answer: Acting in the client's best interest.

Explanation: By choosing a lender that offers a higher interest rate to the client, motivated by a personal volume bonus and without disclosing this, the agent has prioritized their own financial gain over the client's best financial interest. This is a direct violation of the fiduciary duty typically expected from mortgage professionals.

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