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Ontario Real Estate Licensing Exam Practice · Question

A buyer's salesperson is preparing an offer on behalf of their client. The salesperson becomes aware that a competing offer from another brokerage also includes a clause requesting a specific material latent defect report that was shared by their own client during an earlier, unsuccessful, offer negotiation on a different property. Under TRESA 2023, what is the salesperson's primary ethical obligation regarding this information?

TRESA 2023 emphasizes the duty of confidentiality. Salespersons are bound to keep all client information confidential, even if obtaining it from a previous clie

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Question: A buyer's salesperson is preparing an offer on behalf of their client. The salesperson becomes aware that a competing offer from another brokerage also includes a clause requesting a specific material latent defect report that was shared by their own client during an earlier, unsuccessful, offer negotiation on a different property. Under TRESA 2023, what is the salesperson's primary ethical obligation regarding this information?

Answer options:

  • The salesperson must immediately disclose this information to their own buyer client, as it may provide a strategic advantage. ✅ The salesperson must treat all information acquired from or on behalf of a client as confidential and not disclose it to others, even if it appears to benefit their current client.
  • The salesperson should disclose this information to their broker of record to determine if it constitutes a breach of confidentiality by the competing brokerage.
  • The salesperson can use this information if it is deemed to be publicly available, regardless of how they initially obtained it.

Correct answer: The salesperson must treat all information acquired from or on behalf of a client as confidential and not disclose it to others, even if it appears to benefit their current client.

Explanation: TRESA 2023 emphasizes the duty of confidentiality. Salespersons are bound to keep all client information confidential, even if obtaining it from a previous client or transaction, and cannot use it to the advantage of a current client if it compromises another's confidentiality.

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