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Ontario Real Estate Licensing Exam Practice · Question

Under what circumstance can a real estate salesperson act as a customer service representative without entering into a formal representation agreement?

While TRESA emphasizes client representation, it still allows for providing services to a 'self-represented party' or 'customer' if they explicitly decline repr

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Question: Under what circumstance can a real estate salesperson act as a customer service representative without entering into a formal representation agreement?

Answer options: ✅ When the party explicitly requests limited services and does not wish to be a client.

  • Only when the salesperson is representing the other party as a client.
  • Never; all parties must be clients under TRESA.
  • When the property value is below a certain threshold.

Correct answer: When the party explicitly requests limited services and does not wish to be a client.

Explanation: While TRESA emphasizes client representation, it still allows for providing services to a 'self-represented party' or 'customer' if they explicitly decline representation and only seek limited assistance.

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