Ontario Class E Practice Test · Question
A Class 2 driver receives a complaint about a passenger exhibiting disruptive behaviour. What is the driver's immediate responsibility?
Drivers are responsible for maintaining a safe and orderly environment. Addressing disruptive behaviour professionally is key to this, while prioritizing safety
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Question: A Class 2 driver receives a complaint about a passenger exhibiting disruptive behaviour. What is the driver's immediate responsibility?
Answer options: ✅ To address the behaviour firmly but respectfully, ensuring passenger safety.
- To immediately stop the bus and contact emergency services.
- To ignore the behaviour and continue the route to avoid confrontation.
- To ask other passengers to intervene and resolve the issue.
Correct answer: To address the behaviour firmly but respectfully, ensuring passenger safety.
Explanation: Drivers are responsible for maintaining a safe and orderly environment. Addressing disruptive behaviour professionally is key to this, while prioritizing safety.
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