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Ontario Class F Practice Test · Question

What is the correct way to assist a passenger with a visual impairment when they are boarding your vehicle?

When a passenger with a visual impairment is boarding, let them take your arm just above the elbow. Do not grab them or pull them toward the vehicle.

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Question: What is the correct way to assist a passenger with a visual impairment when they are boarding your vehicle?

Answer options:

  • Grab the passenger's arm and pull them toward the door ✅ Offer your arm and allow the passenger to take hold of it just above the elbow
  • Tell the passenger to wait while you lift them into the seat
  • Use a loud voice to direct them exactly where to step and sit

Correct answer: Offer your arm and allow the passenger to take hold of it just above the elbow

Explanation: When a passenger with a visual impairment is boarding, let them take your arm just above the elbow. Do not grab them or pull them toward the vehicle.

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