Ontario Security Guard Licence Exam Prep · Question
What is the primary objective of de-escalation techniques when a security guard is dealing with a potentially volatile situation?
The primary objective of de-escalation is to calm a situation down, reduce tension, and encourage a person to comply voluntarily, thereby avoiding the need for
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Question: What is the primary objective of de-escalation techniques when a security guard is dealing with a potentially volatile situation?
Answer options:
- To assert authority and ensure compliance. ✅ To reduce the intensity of a conflict and encourage voluntary compliance.
- To gather evidence for potential criminal prosecution.
- To physically restrain the individual as quickly as possible.
Correct answer: To reduce the intensity of a conflict and encourage voluntary compliance.
Explanation: The primary objective of de-escalation is to calm a situation down, reduce tension, and encourage a person to comply voluntarily, thereby avoiding the need for physical force.
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- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
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