Ontario Security Guard Licence Exam Prep · Question
During a building evacuation due to a gas leak, a security guard encounters an individual refusing to leave, stating they are fine. What is the most appropriate action for the security guard to take?
Security guards do not have the authority to forcibly remove individuals. The proper procedure is to inform them of the danger, direct them to safety, document
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Question: During a building evacuation due to a gas leak, a security guard encounters an individual refusing to leave, stating they are fine. What is the most appropriate action for the security guard to take?
Answer options:
- Physically remove the individual from the building for their safety.
- Respect their decision and continue with the evacuation of others. ✅ Inform the individual of the danger and calmly but firmly direct them to the nearest exit, documenting their refusal.
- Call the police immediately to have the individual removed.
Correct answer: Inform the individual of the danger and calmly but firmly direct them to the nearest exit, documenting their refusal.
Explanation: Security guards do not have the authority to forcibly remove individuals. The proper procedure is to inform them of the danger, direct them to safety, document their refusal for official records, and inform emergency personnel.
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Question explanations
- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
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