Ontario Security Guard Licence Exam Prep · Question
A security guard is patrolling a retail premise and notices two patrons engaged in a heated argument. One patron repeatedly uses racial slurs directed at the other. What is the security guard's most appropriate immediate action, considering the Ontario Human Rights Code?
Harassment on the basis of race is prohibited in services under the Ontario Human Rights Code. The security guard has a responsibility to ensure a safe and non-
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Question: A security guard is patrolling a retail premise and notices two patrons engaged in a heated argument. One patron repeatedly uses racial slurs directed at the other. What is the security guard's most appropriate immediate action, considering the Ontario Human Rights Code?
Answer options: ✅ Intervene immediately to stop the harassment and remove the individual using racial slurs.
- Observe the situation from a distance, as it is a private dispute between individuals.
- Tell both patrons that they need to leave the premises for disturbing the peace.
- Remind the patron being targeted that they can file a complaint with the Human Rights Commission.
Correct answer: Intervene immediately to stop the harassment and remove the individual using racial slurs.
Explanation: Harassment on the basis of race is prohibited in services under the Ontario Human Rights Code. The security guard has a responsibility to ensure a safe and non-discriminatory environment and must intervene to stop harassment.
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