Ontario Security Guard Licence Exam Prep · Question
Which of the following is a key component of active listening?
Active listening involves confirming your understanding by reflecting, paraphrasing, or asking clarifying questions, which shows the speaker you are engaged.
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Question: Which of the following is a key component of active listening?
Answer options:
- Interrupting to ask questions.
- Thinking about your response while the other person is talking. ✅ Providing feedback to show you understand.
- Avoiding eye contact to show respect.
Correct answer: Providing feedback to show you understand.
Explanation: Active listening involves confirming your understanding by reflecting, paraphrasing, or asking clarifying questions, which shows the speaker you are engaged.
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