Ontario Security Guard Licence Exam Prep · Question
In a security context, what is the best definition of 'de-escalation'?
De-escalation involves using communication, empathy, and tactical positioning to lower the emotional intensity of a situation and find a peaceful resolution.
Start free practice for Ontario Security Guard Licence Exam Prep
298 questions · no signup required · 40 free questions per day
Question: In a security context, what is the best definition of 'de-escalation'?
Answer options:
- Using verbal commands to establish authority.
- Ignoring a person's anger until they calm down on their own. ✅ Using communication and other tactics to reduce the intensity of a conflict.
- Immediately resorting to physical restraint to prevent escalation.
Correct answer: Using communication and other tactics to reduce the intensity of a conflict.
Explanation: De-escalation involves using communication, empathy, and tactical positioning to lower the emotional intensity of a situation and find a peaceful resolution.
Start free practice for Ontario Security Guard Licence Exam Prep
298 questions · no signup required · 40 free questions per day
More about Ontario Security Guard Licence Exam Prep
Related Questions
- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
- Which of the following items is explicitly listed as prohibited equipment for a security guard under PSISA reg
- A security guard's license has expired. The guard continues to work for a security agency. What is the most im
More for Ontario Security Guard Licence Exam Prep candidates
FAQs
Question explanations
- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
Ready to practice?
Free, no signup required. Build a wrong-question list as you go.
Start Free Ontario Security Guard Licence Exam Prep Practice →Related courses
Other Canadian certifications candidates often prepare for alongside this one.