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Ontario Security Guard Licence Exam Prep · Question

What percentage of communication is generally considered to be non-verbal (body language and tone)?

Non-verbal communication (body language, eye contact, distance) often accounts for the majority of how a message is received during an interaction.

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Question: What percentage of communication is generally considered to be non-verbal (body language and tone)?

Answer options:

  • 10%
  • 30% ✅ Over 50% to 90%
  • 0% – words are all that matter.

Correct answer: Over 50% to 90%

Explanation: Non-verbal communication (body language, eye contact, distance) often accounts for the majority of how a message is received during an interaction.

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