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Ontario Security Guard Licence Exam Prep · Question

In a face-to-face interaction, which component of communication usually conveys the most meaning?

Non-verbal communication, often referred to as body language, makes up the vast majority (roughly 70-90%) of how a message is interpreted by others, especially

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Question: In a face-to-face interaction, which component of communication usually conveys the most meaning?

Answer options: ✅ Non-verbal communication (body language)

  • Verbal communication (the words used)
  • Para-verbal communication (tone and pitch)
  • Written communication (the report)

Correct answer: Non-verbal communication (body language)

Explanation: Non-verbal communication, often referred to as body language, makes up the vast majority (roughly 70-90%) of how a message is interpreted by others, especially in high-stress security situations.

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