Ontario Security Guard Licence Exam Prep · Question
According to the PSISA Code of Conduct, how should a security guard react if they hold a personal bias against a particular group of people while on duty?
The Private Security and Investigative Services Act (PSISA) Code of Conduct requires guards to act with honesty and integrity, which includes treating all membe
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Question: According to the PSISA Code of Conduct, how should a security guard react if they hold a personal bias against a particular group of people while on duty?
Answer options:
- Ignore the person to avoid a confrontation.
- Ask the person to leave based on their appearance alone.
- Follow the person closely throughout the store to intimidate them. ✅ Treat the individual with the same level of respect and service as any other customer.
Correct answer: Treat the individual with the same level of respect and service as any other customer.
Explanation: The Private Security and Investigative Services Act (PSISA) Code of Conduct requires guards to act with honesty and integrity, which includes treating all members of the public equally and without discrimination.
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Question explanations
- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
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