Ontario Security Guard Licence Exam Prep · Question
According to the PSISA Code of Conduct, how should a security guard interact with a member of the public who is being uncooperative?
The Private Security and Investigative Services Act (PSISA) Code of Conduct mandates that guards act with honesty and integrity and refrain from using profane o
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Question: According to the PSISA Code of Conduct, how should a security guard interact with a member of the public who is being uncooperative?
Answer options:
- Use force to ensure compliance immediately.
- Offer to ignore the violation for a small fee. ✅ Remain calm, professional, and use respectful language.
- Inform the individual that their rights are suspended on private property.
Correct answer: Remain calm, professional, and use respectful language.
Explanation: The Private Security and Investigative Services Act (PSISA) Code of Conduct mandates that guards act with honesty and integrity and refrain from using profane or abusive language.
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Question explanations
- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
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