Ontario Security Guard Licence Exam Prep · Question
What is the primary goal of tactical communication for a security guard?
Tactical communication (often called Verbal Judo) aims to gain voluntary compliance through empathy, active listening, and professional presence to avoid physic
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Question: What is the primary goal of tactical communication for a security guard?
Answer options:
- To intimidate a person into following orders. ✅ To gain voluntary compliance and de-escalate a situation.
- To gather evidence for a thermal imaging report.
- To establish a legal basis for a citizen's arrest.
Correct answer: To gain voluntary compliance and de-escalate a situation.
Explanation: Tactical communication (often called Verbal Judo) aims to gain voluntary compliance through empathy, active listening, and professional presence to avoid physical confrontation.
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- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
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