Ontario Security Guard Licence Exam Prep · Question
Which of the following is an effective 'active listening' technique?
Active listening involves nodding, maintaining eye contact, and paraphrasing what the speaker said to show understanding. Interrupting is a barrier to communica
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Question: Which of the following is an effective 'active listening' technique?
Answer options: ✅ Paraphrasing what the person said to ensure understanding.
- Interrupting frequently to assert authority.
- Looking away to show you are not intimidated.
- Thinking about your next command while they are speaking.
Correct answer: Paraphrasing what the person said to ensure understanding.
Explanation: Active listening involves nodding, maintaining eye contact, and paraphrasing what the speaker said to show understanding. Interrupting is a barrier to communication.
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