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Property Management Licensing Practice Exam · Question

An applicant discloses a disability that requires a modification to the rental unit for accessibility. What is the landlord's obligation under Canadian human rights principles?

Landlords have a duty to accommodate tenants with disabilities to the point of undue hardship, meaning they must make reasonable efforts to facilitate necessary

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Question: An applicant discloses a disability that requires a modification to the rental unit for accessibility. What is the landlord's obligation under Canadian human rights principles?

Answer options:

  • The landlord can refuse the application if the modification is costly. ✅ The landlord must accommodate the tenant to the point of undue hardship.
  • The tenant is responsible for all costs and arrangements for the modification.
  • The landlord can charge an additional 'disability fee'.

Correct answer: The landlord must accommodate the tenant to the point of undue hardship.

Explanation: Landlords have a duty to accommodate tenants with disabilities to the point of undue hardship, meaning they must make reasonable efforts to facilitate necessary modifications unless it poses an unreasonable burden.

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