Ethan, a property manager in Toronto, Ontario, receives notice from a tenant that their stove is not working. The tenant claims it stopped working last night. What is Ethan's immediate responsibility?

Question: Ethan, a property manager in Toronto, Ontario, receives notice from a tenant that their stove is not working. The tenant claims it stopped working last night. What is Ethan's immediate responsibility?

Answer options:

• Immediately send a repair person to the unit to fix the stove.
• Inform the tenant that the landlord is not responsible for appliance repairs in this type of lease. ✅ Assess the urgency of the repair and arrange for it to be completed within a reasonable timeframe, as per the Residential Tenancies Act, 2006.
• Instruct the tenant to purchase a new stove and deduct the cost from their next month's rent.

Correct answer: Assess the urgency of the repair and arrange for it to be completed within a reasonable timeframe, as per the Residential Tenancies Act, 2006.

Explanation: Under the Ontario Residential Tenancies Act, 2006, landlords are responsible for maintaining the rental unit and property in a good state of repair and fit for habitation, and must address repairs within a reasonable timeframe.